Jetpik Australia
PO Box 291
Thornleigh, NSW, 2120
Tel:   02 9875 5588
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Your Privacy
 

Jetpik respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in ecommerce. We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

In line with those guidelines, Jetpik would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the Domain Name Registries.

Information collected by Jetpik
Your contact information, including:
named individuals
telephone number/s
fax numbers and email addresses
Information about what services you have ordered
Information about what services you have enquired
Your interest in receiving email newsletters
Correspondence between you and Jetpik
A customer relationship management system in which details of conversations might be written by employees
Encrypted credit card details
Your accesses to our websites

What Jetpik does with your information
We do not make your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.
We do provide aggregate data to third parties
We will contact relevant people to communicate billing and technical issues
We store website data and email queued on our servers, only for use as back-up data should it be required
We may customise our email newsletters and communications to reflect your interest in a particular service
We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Jetpik.
We do store credit card details or personal financial details
We monitor and store your online requests for webpage’s and services for research and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc)

Email communications
As a customer of Jetpik you will receive occasional email communications from Jetpik that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail. If you have any questions about our privacy policy, please feel free to contact us.
 

 

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