Jetpik Australia
PO Box 291
Thornleigh, NSW, 2120
Tel:   02 9875 5588
Home       Products       Accessories       Spare Parts       Contact Us       Warranty Registration

Terms and Conditions

User Agreement
These terms and conditions apply to all purchases made from Jetpik.

Orders & Delivery
All orders placed through this web site are subject to confirmation and acceptance by Jetpik. We may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If Jetpik requests payment for increased prices, you may cancel the order by giving notice to Jetpik, which must be received within seven days of the announcement of the increase. Jetpik or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available you will be notified of this by Jetpik as soon as possible. Anyone at the delivery address who receives the goods will be presumed by Jetpik to be authorised to receive the goods. If your goods include products in respect of which the law prescribes a minimum age for purchase, you must be over the age of 18 years (or such other minimum age as is prescribed by the law), and you must ensure that a person over that age is available to accept delivery of the goods. Jetpik may refuse to deliver the goods if the person receiving the goods is unable or unwilling to provide evidence of proof of age. If there is no-one at the delivery address or no-one of appropriate age to receive and pay for the order, Jetpik may charge you additional delivery fees. Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged. Jetpik reserves the right to restrict sales to retail quantities when supplying resellers and distributors.

Renewals, Returns & Refunds
Jetpik flossing units are supported by a twelve (12) month warranty against manufacturing defect or product fault. All refund applications will be carefully considered and given at the discretion of the Company Management. Our company distributes JETPIK products in Australia and New Zealand and we underwrite the manufacturer’s warranty on all the products that we sell. For warranty claims on JETPIK products that we have not sold, we recommend that the purchaser should contact their source point and raise the matter with the company or person they purchased from..

Prices & Payment
All prices quoted on this web site are in Australian Dollars (AU$). For each online order, you must pay: 1. the applicable price for the relevant goods confirmed by Jepik; and 2. the delivery and handling fee specified on the web site at that time. Your order and credit card details are safe and secure. All personal and credit card information provided to Jetpik is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. At this stage we can only accept payments using the methods stated in the Orders & payment section of this web site. We are unable to accept COD charges. Payment must be cleared before the goods are dispatched unless you have approved credit facilities with Jetpik. Prices and range on this web site may vary from Jetpik stores.

All our products are sent to you in good condition and packaged correctly, we cannot guarantee the condition of the product on arrival.

Your Account
You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Jetpik in connection with any use (whether authorised or unauthorised) of your user name or password. Jetpik may suspend or cancel your account at any time without prior notice.

Images and Graphics
Jetpik aims to include up-to-date images and/or graphics of all of the goods on this web site. However, our picture of the goods may differ from the actual goods. We recommend you read the labels on the goods carefully before using the goods.

Jetpik will comply with Jetpik's Privacy Statement. Jetpik will not reveal your personal information to external organizations except for the purposes of fulfilling your order.

Any liability of Jetpik in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Jetpik be limited to:
only product sold by Jetpik Australia or its authorised distributors
in relation to goods, the replacement of the goods or the supply of equivalent goods; and
in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

Changes To Terms
Each order is governed by the terms and conditions current when the order is placed. Jetpik may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

Applicable Law
All purchases, and these terms and conditions, are subject to the laws of New South Wales, Australia.



Terms and Conditions      Your Privacy      Copyright 2023 - Jetpik Australia